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Privacy Policy  Policy

​Last updated: [01/11/2025]

 

1. Introduction

 

At Focus London, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.focuslondon.co.uk], contact us, or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

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  • Data Controller: Sarah Griffiths, trading as Focus London

  • Email: sarah@focuslondon.co.uk

  • Registered business address: Available upon request

 

If you have any questions about this policy or how we handle your data, please contact us using the details above.

 

3. What Data We Collect

 

We may collect and process the following types of personal data:

 

  • Identity Data: name, job title, organisation.

  • Contact Data: email address, phone number.

  • Usage Data: how you use our website (via cookies or analytics tools).

  • Communication Data: messages or enquiries you send us.

 

We do not collect sensitive personal data unless it is necessary for a specific purpose and only with your explicit consent.

 

4. How We Use Your Data

 

  • We use your personal data to:

  • Respond to your enquiries or requests.

  • Provide and manage our services.

  • Improve our website and offerings.

  • Send relevant updates (only if you have opted in).

  • Comply with legal or professional obligations.

 

We will only process your personal data where we have a lawful basis, such as:

 

  • Your consent;

  • Performance of a contract;

  • Compliance with a legal obligation; or

  • Our legitimate business interests.

 

5. How We Store and Protect Your Data

 

Your data is stored securely and only for as long as necessary to fulfil the purposes described in this policy. We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

 

6. Sharing Your Data

 

We do not sell or rent your personal data. We may share limited information only with:

 

  • Trusted service providers (e.g. website hosting, email, analytics).

  • Legal or regulatory authorities if required by law.

 

All third parties are required to keep your information secure and process it only in line with our instructions.

 

7. Cookies

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Our website may use cookies or analytics tools to improve your browsing experience and understand how visitors use the site. You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (or contact us for details).

 

8. Your Rights

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Under the UK GDPR, you have the right to:

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  • Access your personal data;

  • Correct inaccuracies;

  • Request deletion of your data;

  • Restrict or object to processing;

  • Withdraw consent (where applicable);

  • Request data portability.

 

To exercise these rights, contact us at [your email address]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):https://www.ico.org.uk

 

9. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in the law or how we operate. The most recent version will always be available on our website.

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